Airtel mounted line and enterprise subscribers will quickly be migrated to Amdocs’ system for extra fast supply of latest digital buyer experiences, in accordance with an announcement.
It stated the success of the continuing strategic engagement between the 2 firms is underscored by Amdocs’ seamless migration of Airtel wi-fi postpaid clients to its trendy digital-business system, that permits the telco to rapidly create and launch new digital providers for patrons.
“As well as, Airtel mounted line and enterprise subscribers may even quickly be migrated to Amdocs’ system for extra fast supply of latest digital buyer experiences,” the assertion stated.
Amdocs-managed providers function AI (Synthetic Intelligence) pushed, hyper-automation platform at Airtel, which proactively identifies and resolves any operational issues, leading to a smoother ordering and billing expertise for each inside and exterior customers.
“Amdocs’ zero-touch, self-healing operations enabled Airtel to dramatically enhance their digital operations and end-user digital expertise, together with their name heart efficiency,” stated the discharge underscoring the milestones of the multi-year strategic pact.
In November, Amdocs and Bharti Airtel had prolonged their partnership to allow differentiated service expertise for the telco’s postpaid cell and broadband clients.
They’d stated that as a part of the multi-year settlement, Airtel postpaid cell and broadband clients might be migrated to Amdocs’ digital enterprise system underneath the managed providers mannequin for fast supply of latest digital buyer experiences. PTI MBI ANS ANS