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Sports activities Advisor Specialist – USA market



If in case you have a pure curiosity and fervour for sports activities and outside actions that is the job for you. We’re excited by individuals with a free and sports activities oriented spirit with a powerful {and professional} customer support mindset. All candidates ought to possess an curiosity in offering glorious costumer service, an optimistic mind-set, and the power to work in a staff environment.ResponsibilitiesContact Administration:- Present top quality buyer satisfaction always by taking vital steps to help and help our clients.- Deal with incoming buyer contacts (by way of phone, e-mail, chat or different channels) whereas creating and logging tickets into the system.- Make outbound contacts to shoppers (by way of phone and e mail) in response to generated points by following up with further info or updates.-Replace tickets in accordance with correct logging procedures.- Guarantee appropriate presentation of the consumer’s company and model photos in all interactions.Data Administration:- Attend all trainings to achieve professional data and understanding of all merchandise and procedures related to the service.- Present proactive suggestions to staff leaders concerning new options, potential escalations or service points with a view to proactively discover options in cooperation with the corporate if not inside WEBHELP tips.- Enhance data database by aiding within the documentation of product FAQ and updating evolving procedures.We provide-Full-time and long-term contract-Wage: 16.732,21 euros gross/yr as much as 3600 euros gross/yr in bonus-Schedule: Monday-Friday, from 15:00 to 24:00-Inner Improvement ProgramRequirements-Native stage English speaker-Self motivated-Group player-Lively listening skills-Supportive person-Outgoing and open minded***The recruitment processes and folks concerned in them (each recruiters and Mission Managers) is not going to discriminate any candidacy due to age, incapacity, ethnic, marital standing, gender, nationality, ideology, politic, race, faith and sexual orientation.***



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