Sports activities Advisor Specialist – USA market

When you’ve got a pure curiosity and keenness for sports activities and outside actions that is the job for you. We’re thinking about individuals with a free and sports activities oriented spirit with a robust {and professional} customer support mindset. All candidates ought to possess an curiosity in offering wonderful costumer service, an optimistic mind-set, and the flexibility to work in a group ambiance.ResponsibilitiesContact Administration:- Present top notch buyer satisfaction always by taking needed steps to help and assist our prospects.- Deal with incoming buyer contacts (by way of phone, e-mail, chat or different channels) whereas creating and logging tickets into the system.- Make outbound contacts to shoppers (by way of phone and electronic mail) in response to generated points by following up with further info or updates.-Replace tickets in accordance with correct logging procedures.- Guarantee right presentation of the consumer’s company and model photographs in all interactions.Data Administration:- Attend all trainings to achieve knowledgeable information and understanding of all merchandise and procedures related to the service.- Present proactive suggestions to group leaders relating to new options, potential escalations or service points with the intention to proactively discover options in cooperation with the corporate if not inside WEBHELP tips.- Enhance information database by aiding within the documentation of product FAQ and updating evolving procedures.We provide-Full-time and long-term contract-Wage: 16.732,21 euros gross/yr as much as 3600 euros gross/yr in bonus-Schedule: Monday-Friday, from 15:00 to 24:00-Inside Growth ProgramRequirements-Native degree English speaker-Self motivated-Staff player-Energetic listening skills-Supportive person-Outgoing and open minded***The recruitment processes and other people concerned in them (each recruiters and Undertaking Managers) won’t discriminate any candidacy due to age, incapacity, ethnic, marital standing, gender, nationality, ideology, politic, race, faith and sexual orientation.***

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