Sports activities Advisor Specialist – USA market

You probably have a pure curiosity and keenness for sports activities and out of doors actions that is the job for you. We’re excited about individuals with a free and sports activities oriented spirit with a robust {and professional} customer support mindset. All candidates ought to possess an curiosity in offering wonderful costumer service, an optimistic mind-set, and the flexibility to work in a crew ambiance.ResponsibilitiesContact Administration:- Present top notch buyer satisfaction always by taking obligatory steps to help and assist our prospects.- Deal with incoming buyer contacts (through phone, e-mail, chat or different channels) whereas creating and logging tickets into the system.- Make outbound contacts to shoppers (through phone and electronic mail) in response to generated points by following up with further info or updates.-Replace tickets in accordance with correct logging procedures.- Guarantee right presentation of the shopper’s company and model photos in all interactions.Information Administration:- Attend all trainings to achieve professional data and understanding of all merchandise and procedures related to the service.- Present proactive suggestions to crew leaders concerning new options, potential escalations or service points as a way to proactively discover options in cooperation with the corporate if not inside WEBHELP tips.- Enhance data database by helping within the documentation of product FAQ and updating evolving procedures.We provide-Full-time and long-term contract-Wage: 16.732,21 euros gross/yr as much as 3600 euros gross/yr in bonus-Schedule: Monday-Friday, from 15:00 to 24:00-Inside Growth ProgramRequirements-Native degree English speaker-Self motivated-Group player-Lively listening skills-Supportive person-Outgoing and open minded***The recruitment processes and folks concerned in them (each recruiters and Venture Managers) is not going to discriminate any candidacy due to age, incapacity, ethnic, marital standing, gender, nationality, ideology, politic, race, faith and sexual orientation.***

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