TextChat from JetSense Permits Shopify Retailer House owners to Chat by way of Textual content Message, specialists in dwell chat and AI-driven chatbots, have launched a brand new TextChat gross sales software. The function is designed to allow retailers on Shopify to obtain dwell chats from their shops by way of textual content messages.

TextChat from JetSense for Shopify Retailers

One problem the Covid-19 pandemic has thrown up, pertains to communication between small companies and clients. By connecting with clients by way of textual content, TextChat allows store homeowners to speak with clients extra shortly than in the event that they needed to signal into their retailer and chat.

The TextChat software thereby makes communication extra seamless and environment friendly. Fast and proficient communication is particularly essential for small enterprise homeowners throughout these tough occasions.

Analysis reveals 71 % of buyer are much less prone to store with a model if it fails to have customer support representatives obtainable.

Actual-Time Chat from Wherever

By receiving queries and messages by way of textual content, the gross sales software ensures Spotify retailers by no means miss a sale attributable to dwell chat inquiries being left unanswered. By with the ability to reply to talk in real-time from anyplace, gross sales are much less prone to be misplaced. TextChat might due to this fact be an efficient software in enhancing conversion charges, gross sales figures and in the end resulting in enterprise development.

The phone-based gross sales platform eliminates the a lot lengthier and sophisticated techniques related to dwell chat software program. A customer to a service provider’s Shopify retailer merely sends the vendor a message by way of textual content. The service provider receives the textual content and responds to it. Sellers not must depend on being at their PC or having to obtain apps.

Adam Tessier, proprietor of the jewelery boutique Taylor & Tessier, commented on the advantages of the brand new gross sales software:

“TextChat is strictly what our small enterprise wanted. As an ecommerce vendor competing towards a lot bigger companies, we’ve tried a number of feature-heavy dwell chat platforms that promised outcomes, however they have been costly to workers and arduous to handle. Getting dwell chats from our web site delivered by way of textual content message was actually a game-changer. Our personal workers can shortly reply dwell chats and convert gross sales from anyplace now. We shut gross sales on no less than 50% of our conversations that come via TextChat,” mentioned Tessier.

TextChat prices $19 monthly per agent. The software is thereby an inexpensive possibility for small companies trying to streamline communication and enhance conversion charges.


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